Use this questionnaire to get a free consultation
concerning the organization and individual performance effectiveness of your organization.
First, fill out the form information completely, so we can get back to you.
Second, for each question, click in the circle for the most appropriate response.
Third, when you have answered all the questions, click the Submit button. This will
automatically e-mail us your form.
We’ll send you an analysis of your organization’s effectiveness by return
e-mail.
1. Our mission and goals are
continuously reviewed and updated by examining the changing external business environment
and determining how the organization ought to respond…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
2. Our mission, vision and goals are continuously communicated throughout the
organization...
All the
time
Very Often
Some of the time
Occasionally
Almost Never
3. Our organization structure and periodic re-organizations are based on our
mission, and not done independently of them or for other peripheral reasons.…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
4. Our reward and recognition system reflects our culture, goals and desired
individual work performance…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
5. Our work processes are designed so every business function involved in the
process is part of a team that’s involved from the beginning to the end…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
6. Our work processes are designed to minimize cycle time, waste, hand-offs and
costs while maximizing quality…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
7. When we have a problem with employee performance, we begin by asking the training
department to design a course for the employees…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
8. When our organization has a problem with employee performance, we consider changing the
reward and recognition system to ensure it rewards the performance we want…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
9. When we have a problem with employee performance, we look at the environment employees
work in and the tools they use to ensure they can deliver the performance we
want…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
10. When employee performance problems arise, we consider implementing a feedback
and coaching system (including giving managers time) to improve the performance we
want…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
11. When we have a problem with employee performance, we consider providing them with
access to more information that might help them give the performance we want…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
12. When teams are given work, we ensure they have a clear charter, proper
membership, a meaningful task to perform, adequate authority to do the task, access to
necessary information and personnel and the skills they need to function as a team and
solve problems…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
13. When we do training or some other performance improvement intervention, we doevaluation
of its effectiveness at all four evaluation levels…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
14. When our organization performs training or some other performance improvement
intervention, we measure how much people liked the program…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
15. When we do training or some other performance improvement intervention, we measure how
much our personnel learned from the program by testing them…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
16. When performing training or other performance improvement intervention, we measure how
much behavior on the job changed as a result of the program…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
17. When we do training or some other performance improvement intervention, we measure the
increase in areas such as product quality, customer service, workers performance as a
result of the program…
All the
time
Very Often
Some of the time
Occasionally
Almost Never
18. After training or some other performance improvement intervention is completed, we
measure how much profit returned to the bottom-line as a result of the
program…
