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Dr. Kenneth H. Silber Dr. Kenneth Silber is the founder and President of Silber Performance
Consulting. Dr. Silber has been contributing to the performance consulting and
instructional fields since their inception thirty years ago. Dr. Silber’s extensive
experience has taken him worldwide to consult and advise corporate and non-profit
organizations, as well as working with academia, in designing and implementing performance
improvement, instructional design, process redesign and change manage interventions at the
organization and business unit levels.
Dr. Silber has worked in all areas of change management,
performance consulting and instructional design. He specializes in the areas of analysis,
design, the evaluation of change management, performance improvement interventions and the
transfer of skills to client organizations. Ken’s extensive experience in the
computer, telecommunications, utility, financial and retail industries assist him in
keeping abreast with today’s ever changing and fast paced business climate.
Dr. Silber’s work produces results. Ken has saved his
clients more than $3,000,000 by planning and carefully managing change to successfully
integrate it into the organization. His specific areas of expertise include:
 | Conducting needs/change assessments to determine issues that
impact the success of a change or the performance of an organization. |
| Designing and conducting evaluation studies using corporate
scorecards to demonstrate the effectiveness and cost-benefit of change and performance
improvement interventions. |
| Facilitating development and alignment of strategic plans and
product/service mixes, utilizing, corporate direction and customer requirements. |
| Re-engineering work processes and redesigning of
cross-organization supply/value chains to improve customer responsiveness, while reducing
cycle time and cost. |
| Working with employees after a company re-organization or
downsizing to resolve issues and constructively re-engage and lead the new organization. |
| Designing solutions to improve performance through information
technology, environmental issues, technological, job-aid, work process, works standards
development and documentation, certification, and feedback/motivation interventions. |
| Facilitating and training cross-functional teams. |
| Recommending training as a solution only when effective and
appropriate, and recommending training delivery using technology suitable to the
organizational culture and tools. |
| Transferring change management and performance consulting skills
to others the way he has already trained over 1,500 clients, colleagues and students. |
Prior to founding Silber Performance Consulting, Ken’s
expertise was employed by well known companies and organizations. He has served as an
external performance improvement and instructional design consultant with Hale Associates,
and as an internal consultant with Amoco, Applied Learning (ASI/Deltak) and AT&T. Dr.
Silber has also worked in academia, where he served as University Professor of
Instructional and Training Technology at Governors State University and as Adjunct
Professor at Roosevelt University. Ken also has extensive experience in the not-for-profit
sector, where he worked for the National Education Association and consulted with the
American Cancer Society and the American Hospital Association.
Dr. Silber is a nationally recognized author and professional
leader. He has co-authored three books, including the International Board of Standards for
Training, Performance, and Instruction's Instructional Design Competencies: The
Standards. A fourth book, Training That Works: How to Train Anybody to Do Anything,
is in press. Ken was also Series Editor for International Society for Performance
Improvement From Training to Performance in the 21st Century book series. Dr.
Silber started and edited the Journal of Instructional Development, wrote chapters for
American Society for Training and Development’s Training and Development Handbook
and NSPI's Handbook of Human Performance Technology and more than forty articles
and monographs. He is a Life Member and Past President of Chicago ISPI, and served to
redesign the HRD Institute for Chicago ASTD. He is an annual presenter at the ISPI
national conference, CISPI and CCASTD, and other conferences on Performance Consulting.
Ken holds a Ph.D. and M.A. in Instructional Technology, with
minors in Organizational and Educational Psychology from the University of Southern
California, and a B.A. with a major in Psychology from the University of Rochester. He
speaks French and has studied at the Alliance Francaise since 1981. |